What is the validity of the Ongo prepaid card?

Ongo Prepaid card comes with a validity of 3 years.

Can the Ongo prepaid card be personalized?

Yes. The personalized card can be requested through the Ongo app.

Can I use the Ongo prepaid card for online transactions?

Yes. You can use the Ongo prepaid card for making online payments.

Is there a minimum balance that needs to be maintained on the Ongo prepaid card?

No, there is no requirement to maintain a minimum balance on the Ongo prepaid card. The entire balance on the card can be used.

What if my Ongo card is lost or stolen?

The loss of the Ongo prepaid card can be reported through the Ongo App or by calling Customer Care on 1800-267-6646. A replacement card can be requested, and it will be issued. The balance amount available on the card will be transferred to the replacement card. Replacement charges of ₹100 + service charges will be levied.

PIN (Personal Identification Number) is a 4-digit unique password required to authenticate POS transactions with the card. Never share this with anyone.