Experience the New way to Pay with Ongo

Shopping, transit, and payments at your fingertips.

Convenience on-the-go.

Shop online and offline, make payments, travel easily, and do much more.

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Ongo – An App that offers convenience and solutions for transit, shopping, and payments.

Ongo App offers the convenience of shopping, e-commerce, transit, and offline payments. The app is simple and has a hassle-free one-time registration process with digital KYC verification for new users. Money can be loaded in the Ongo app using debit and credit cards, UPI, and net banking. Ongo App provides a complimentary RuPay card within the app. This card is accepted across all merchant outlets that accept RuPay in India. The online transactions are secured with a one-time password, and instant SMS alerts are generated for every transaction.

Online Payment with Rewards

The app offers coupons and vouchers across categories like e-commerce, apparel, travel, entertainment, food and beverages, grocery, mobile, and electronics. The Ongo card can be managed directly from the app to change PIN, set transaction limits, block/deactivate/activate the card, order a physical card, and get card details.


What is the validity of the Ongo prepaid card?

Ongo Prepaid card comes with a validity of 3 years.

Can the Ongo prepaid card be personalized?

Yes. The personalized card can be requested through the Ongo app.

Can I use the Ongo prepaid card for online transactions?

Yes. You can use the Ongo prepaid card for making online payments.

Is there a minimum balance that needs to be maintained on the Ongo prepaid card?

No, there is no requirement to maintain a minimum balance on the Ongo prepaid card. The entire balance on the card can be used.

What if my Ongo card is lost or stolen?

The loss of the Ongo prepaid card can be reported through the Ongo App or by calling Customer Care on 1800-267-6646. A replacement card can be requested, and it will be issued. The balance amount available on the card will be transferred to the replacement card. Replacement charges of ₹100 + service charges will be levied.

What is a PIN?

PIN (Personal Identification Number) is a 4-digit unique password required to authenticate POS transactions with the card. Never share this with anyone.

How can I generate/change my PIN?

You can reset the PIN using the Ongo app or request PIN re-issuance by calling Customer Care at 1800-267-6646.